Are your clothes long-lasting and durable?
Yes, we pride ourselves on offering high-quality affordable kids clothes. Our clothes are made from premium materials that are designed to last.
Are Basic The Collective clothes unisex?
Yes! We sell an extensive range of gender neutral baby clothes and toddler clothing.
What sizes do Basic The Collective clothes come in?
We offer a wide range of clothes sizes to fit babies, toddlers and young children. Our clothes start from size 00 and range to size 6.
Do you ship internationally?
Yes! We ship globally.
Do you offer free shipping?
Yes! All orders over $100 in Australia receive free shipping!
How long after making a delivery will my order arrive?
Our orders are shipped within 2 days of placement and should arrive within:
- 2-8 business days for shipping around Australia
- 12-14 days for international shipping
Please note shipping times may vary in the case of unforeseen delays, however we will be in touch if so.
What should I do if my delivery doesn’t arrive?
If it’s been over the allotted time and you haven’t received your order, please contact us directly with your order number at hello@basictheco.com
